S Shore Rd, Gateshead NE8 3AE
Called, and after asking specifically if they had the capability, arranged a collection for a non-running car, I was given a date and hour-long time slot for pickup and was asked to provide a contact number. Pickup time came and went, phoned to ask if they were just running late and was told that I had never called them, and that they aren't even able to collect vehicles. I have double-checked the outgoing calls from my phone to confirm I had called them, so I can only assume they decided it wasn't worth their time and rather than simply call to explain they could no longer collect it, they tried an absolutely bizarre barefaced lie and wasted several hours of my time.